Carers Financial Wellbeing Coordinator at Durham County Carers Support
Contract Type: Fixed term
Role Type: Employment
Hours: Full time
Application deadline:
Based: Hybrid
Salary: £28,402 Per Annum
Salary Type: Fixed Salary
Location: County Durham
Role description: Project Support
Salary: £28,402.92
Hours: 35 hours per week
Location: County Durham (community-based with some office and home working)
1 year fixed term contract funded by DCC Crisis and Resilience Fund
We are looking for a compassionate and proactive individual to join our team as a Carers Financial Wellbeing Coordinator.
This is a rewarding role supporting unpaid Carers who are experiencing financial hardship or are at risk of crisis. You will provide practical, person-centred support—helping carers meet immediate needs while building their confidence and resilience for the future.
Working as part of our Crisis and Resilience Fund, you will play a key role in ensuring carers receive the right support at the right time. You will:
- Provide one-to-one, tailored support to carers around financial wellbeing, including budgeting and income maximisation
- Identify underlying issues such as debt, low income, or housing challenges and support carers to address these
- Deliver timely crisis interventions, including access to essential items such as white goods and vouchers
- Make warm referrals to specialist services and work closely with partners across health, social care, and the voluntary sector
- Support carers to build longer-term resilience and reduce reliance on crisis support
- Maintain accurate records and contribute to monitoring and reporting requirements
You will be someone who is:
- Experienced in supporting vulnerable individuals or communities
- Knowledgeable about financial hardship, welfare benefits, or advice services
- Confident in carrying out assessments and making sound decisions
- A strong communicator who can build trust and positive relationships
- Organised, with good digital and record-keeping skills
- Able to work both independently and as part of a team
You will also need:
- A full driving licence and access to a car
- An Enhanced DBS check (or willingness to obtain one)
Desirable experience
- Knowledge of welfare benefits, debt advice, or financial inclusion
- Experience delivering group sessions or workshops
- Understanding of carers and the challenges they face
- Awareness of trauma-informed or person-centred approaches
This is an opportunity to make a real difference to carers’ lives—supporting people through difficult times while helping them build a more stable future.
You will be part of a supportive organisation committed to improving outcomes for carers across County Durham.
Please view the full job description on our website. Closing date for applications is Friday 22nd May 2026. Only shortlisted applicants will be contacted to attend interview.
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