Volunteer Centre Officer for Volunteering Matters

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Contract Type: Contract / Temporary

Role Type: Employment

Hours: Part time

Application deadline:

Based: Newcastle

Salary: £15,000 Pro Rata

Salary Type: Fixed Salary

Location: Tyne and Wear

Role description: Officer

Volunteer Centre Officer 
Newcastle upon Tyne
21 hours per week, Fixed Term Contact until 31.3.2025
£15,000 per annum (£25K FTE)

An introduction to our organisation

Volunteering Matters are a national volunteering and social change charity.  We passionately believe that everyone in the UK should have the opportunity to thrive.  We bring people together, through the unique power of volunteering, to resolve some of society’s most complex social issues.  

We have been operating Volunteer Centre Newcastle (VCN) since 2005.  VCN provides a wide range of support around all things volunteering to 950 charities, organisations, and groups across Newcastle. We also support hundreds of members of the public each year who are interested in volunteering and need support to get started. 

We are recruiting a Volunteer Centre Officer to ensure we can continue to enhance and develop the quality and quantity of volunteering across Newcastle. As a passionate champion of the impact of volunteering, you will help ensure volunteering is understood, celebrated and that more people are encouraged to take part.  


An introduction to the role

The right candidate would be someone with a good knowledge and understanding of best practice in Volunteer Management. It is essential that the postholder can work flexibly and demonstrate a commitment to our organisational values – being Compassionate, Inclusive, Empowering, Positive and Straightforward. 

Volunteering within schools is recognised as a development area in Newcastle, both from individual schools who would like to engage with more volunteers more often, as well from members of the public who are interested in taking part in schools-based volunteering.  In this role, you will develop volunteering within Newcastle by:

Working in partnership with schools who are interested in engaging with volunteers, supporting them to identify appropriate and attractive volunteering roles

Offering a wide range of support to schools, ensuring they are suitably prepared and ready to engage successfully with volunteers. For example, providing guidance and information on all things Volunteer Management, policies and processes, developing toolkits or other relevant resources, training, troubleshooting and more

Supporting schools to ensure their volunteering programmes are sustainable for the future and can have a long-term, lasting impact

Working alongside Volunteering Matters colleagues, supporting the recruitment of school’s volunteers via Volunteer Centre Newcastle and the Newcastle Volunteer Passport Scheme

Supporting members of the public, identifying their interests, goals, and needs, before matching them with a relevant volunteering opportunity


Employee Benefits

Volunteering Matters ambition is to be the best place to work in the charity sector. We offer a range of employee benefits which include:

• Fully flexible working
• An unlimited (paid) annual leave allowance, to help achieve a positive work-life balance
• Cycle to Work scheme
• Interest free season ticket loan (for public transport)
• Competitive and supportive maternity/adoption/family leave provision
• Competitive and supportive sick leave provision
• An organisational “Wellbeing Promise”

Our Values & Way of Working

Volunteering Matters offer flexible working by default. This means that our team members have significant flexibility when it comes to place of work, working days and hours, and are empowered with the responsibility of managing their own diary and workload. 

Part of your working week will need to be based within local communities in Newcastle, meeting with partner organisations, schools, volunteers, and other stakeholders. Appropriate travel costs will be re-imbursed.

For the remainder of the time, you can choose to work from our Newcastle office (NE1 8AF) or from home. If you choose to work from home, you will need good internet access and a suitable home working environment. All I.T. equipment, mobile phone and other infrastructure will be supplied. At Volunteering Matters, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our organisational values at all times:

We are Empowering

We are Inclusive

We are Compassionate

We are Positive

We are Straightforward


For further details, please see the Job Description and Person Specification which you can download below (Job Document 1).  Please also visit our website at www.volunteeringmatters.org.uk.  

To Apply for this role 

1) Prepare an up-to-date CV

2) Prepare a supporting statement. Your supporting statement should NOT be a simple cover letter, it should be a detailed description of why you are a suitable candidate for this role. When creating your supporting statement, you could consider the job role, as well as the skills and experience that we are looking for. At least 1 A4 page is recommended.

3) Complete our Recruitment Monitoring Form which is available on the Jobs Section of our website

4) Send CV and Supporting Statement by email to - join@volunteeringmatters.org.uk


We will be in touch with all candidates who have been shortlisted for an interview, shortly after the closing date. If you have any questions or would like to speak to the Recruiting Manager for this role, please don’t hesitate to contact join@volunteeringmatters.org.uk

Job document 1Apply for this job