Triage Assistant for Cygnus Support

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Contract Type: Permanent

Role Type: Employment

Hours: Part time

Application deadline:

Based: Northumberland

Salary: £25,480 Pro Rata

Salary Type: Fixed Salary

Location: Northumberland

Role description: Project Support

About Cygnus Support

As a local charity we are dedicated to improving the mental health & emotional wellbeing of people across Northumberland. Our mission is to empower people to improve their lives by providing counselling, education, and support in their local community.

About this opportunity

We are looking for an enthusiastic person to join our team as a Triage Assistant.  The ideal candidate is someone with a Foundation Degree in Counselling or equivalent who is experienced in completing triage and assessments.

The post holder will process referrals, complete telephone triage and assessment with clients, assessing their needs and suitability for counselling, and matching them to support.

Cygnus Support delivers a range of initiatives aimed at improving people’s mental health & wellbeing. This post provides the opportunity for the right candidate to become part of our team of who are passionate about improving the lives of people in our local communities.

Triage Assistant role:

  • Salary will be £10,192 pa (pro-rata based on FTE of £25,480 pa).
  • Part-time 14 hours per week.
  • Delivery by one-to-one sessions with clients. Predominantly by telephone but may also include face-to-face meetings. Based out of our Ashington office, or at one of our hub locations in Northumberland.
  • Starting date is asap.

Any offer of employment will be subject to satisfactory references and Enhanced Disclosure and Barring Services (DBS) check.

For an application pack please contact:

If you wish to discuss these posts, please contact Joanne Hogg, Triage Co-ordinator on 07393495703.

Closing Date:  by 5pm on Wednesday 17th July 2024.  Interviews will be held in the week commencing 22nd July 2024. 

Only those candidates selected for interview will be contacted.