Volunteer and Reception Co-ordinator for Healthworks

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Contract Type: Permanent

Role Type: Employment

Hours: Full or Part time

Application deadline:

Based: Newcastle

Salary: £22,360 Per Annum

Salary Type: Fixed Salary

Role description: Senior Project Support

Volunteer and Reception Co-ordinator  

Up to 37 hours per week; 5 days per week between Monday – Friday 

£11.62 per hour - £22,360 per annum 


Healthworks is one of the largest charities working with local communities across the North East to tackle health inequalities and improve health, wellbeing and life outcomes. Our work has been nationally recognised as making an outstanding contribution to the health and well-being of local communities by the King’s Fund. 

We have been successful in gaining funding from North of Tyne Combined Authority which has allowed us to create a new position of Volunteer Co-ordinator.  This position has been created with the aim of developing opportunities for individuals based in the outer west to volunteer within Healthworks organisation, giving them the opportunity to develop new skills and gain work experience which will enhance their employability, as well as helping tackle social isolation issues some residents suffer.  


This post will also have responsibility for the day-to-day management of the Front of House team and reception service where some of the volunteering opportunities will be based.  


This role will be based at The Lemington Centre, Tyne View, NE15 8RZ but will require the co-ordinator to travel within the area to help recruit volunteers and network this opportunity. 


In summary you will 


Lead on recruitment of volunteers from the outer west of the City and establish their areas of interest  

Identify and develop volunteering opportunities with Healthworks liaising with Senior Managers of workstreams where they are embedded  

Match volunteers to suitable opportunities 

Be key contact for volunteers and lead on management, administration, supervision and support of this programme 

Ensure there are suitable, safe tasks assigned with adequate supervision whilst ensuing volunteers get fulfilment within their volunteering role 

Have day-to-day responsibility for the front of house reception service ensuring a high level of performance and accuracy across the team managing a team of staff   

Look way to develop the front of house service to enhance customer experience  



We know how important our team is to the amazing work that we do in our local communities.  In return we offer;  

27 days annual leave plus bank holidays (pro rata) and the opportunity to buy additional leave 

Free membership to both our gyms 

Dedicated staff wellbeing programme 

Training and development opportunities 

The opportunity to work for a friendly and positive organisation that genuinely makes a difference to people’s lives 

We value the diversity of our staff and welcome applications from all suitably qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation or age. 

We are committed to taking positive and proactive steps to ensure that we provide a safe and caring environment, free from discrimination for everyone. 


Interested in applying? 

To apply please submit an up to date CV with a covering letter to recruitment@hwn.org.uk 

Or if you would like to have an informal chat about the role and our organisation please contact Rob Joyce or Laura Laverick on 0191 272 4244 


Closing Date: Midday on Wednesday 21 February 2024 


Please note that we will be reviewing applications on an ongoing basis and we may close the application deadline earlier than stated if we receive suitable applications.  

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