Dementia Adviser for Alzheimer's Society

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Contract Type: Permanent

Role Type: Employment

Hours: Full time

Application deadline:

Based: Newcastle

Salary: £22,125 to 23,472 Per Annum

Salary Type: Salary Scale

Role description: Assistant

About The Role

Closing Date: 28th February 2024. 

Hours: Full time position (35 hours).


Location: The successful candidate will need to be able to travel independently and effectively over the areas of Gateshead and Newcastle upon Tyne in this community based role. This role will include home-working elements.  


About the role

Are you an enthusiastic, inspiring, and dedicated individual looking for a rewarding and exciting new role?  
Do you have a passion to make a positive difference in the lives of those affected by dementia? 
Do you have great organisational skills, effective time management and engaging but empathetic interpersonal skills? 
If this sounds like you, we’d love to welcome you to be part of our friendly and supportive Newcastle and Gateshead team! 

The role involves delivering one to one information and advice services both out in the community and by phone, (with a combination of working from home). 

  • Providing knowledgeable, compassionate and trusted guidance and support to people affected by dementia.  
  • Helping people understand dementia and how to cope with day to day living whilst preparing for the future. 
  • Offering support to your clients whether this is in the client's own home, in the community, face to face, phone, letter, or email.  
  • You will also assist service users to access other services, providing signposting and referrals. 
  • Empowering individuals living with dementia to maintain their independence, improving their sense of well-being, and putting them in more control of their lives, making informed choices about their own life. 
  • Networking and building meaningful relationships with a wide range of local organisations, promoting Alzheimer’s Society services to help people with a diagnosis to get referred to the service as early as possible.  

About you

If you have the following, please apply:

  • Understanding of dementia and the needs of those living with dementia and their carers. 
  • An ability to assess client needs along with the understanding of the need for client confidentially is essential to providing a valuable and worthwhile service. 
  • Excellent person-centred and non-judgmental communication approach and active listening skills.  
  • Great organisational skills to manage your caseload of clients effectively. 
  • The ability to ensure all service user case data is recorded concisely and accurately in the right systems, compliant with internal and any external standards and any key performance indicators.
  • Ideally some experience of coordinating others such as volunteers. 
  • Passionate about putting people affected by dementia at the heart of everything you do, to make our service the best it can be.  
  • Great networking, relationship and influencing skills. 
  • Good IT skills.  
  • Be able to travel independently. 

Please note: to give yourself the best possible chance of being shortlisted, you need to provide full details and examples in the supporting statement based on the criteria in the person specification.

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

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