Reports to: Operations Manager
Salary: SP7-8, £27,481 - £28,455
Based at: Acomb, Northumberland NE46 4SA
Closing date: 19/08/2022 at 12 noon
Journey Enterprises is a local charity which was founded by parents of young people with learning disability and complex needs 40 years ago. Launched in Northumberland we now operate across the north east. We have four Day Centres: Blyth, Hexham, Newcastle and Bishop Auckland.
The Charity provides life-skills and employability training for adults with learning disability, and runs social enterprises to serve our local communities. Clients play a key part in the success of social enterprises by using the experience as a stepping stone to employment.
About the Role
Our Hub Managers sit in the Middle Management Team (MMT) and are responsible for management of their Hub premises, services and Staff.
As key managers in the Organisation, a Hub Manager manages a team of 8 -12 Staff consisting of employees, volunteers and practice-based student placements. Staff roles encompass: Company-wide Specialists, Senior Life Skills Coaches, Life Skills Coaches, Drivers, Activities Specialists. We also host occasional student placements, typically from health & social care, psychology & education disciplines and creative arts.
Hub Managers work with the Operations Manager to design and deliver programmes to develop Clients’ life and employability skills. Our Hubs accommodate up to 45 people daily who have intellectual disability and complex needs and we deliver a varied programme of activities weekly both on and off site. Clients choose their activities to meet the needs set out in their Care & Support Plans or Education and Healthcare Plans. All are designed in a Person-Centred Approach and Positive Behaviour Support approach enabling us to create bespoke programmes for each person.
Journey’s Clients are funded by Local Authority Adult Social Care or the NHS and have an assigned Care Manager responsible for approving the individual activities programme. Some families may also self-fund additional days in service.
Unpaid Carers (families) are involved in Care & Support planning and encouraged to attend Person-Centred review meetings, and other events, at Journey. We recognise and value the knowledge, expertise and role of unpaid carers and consult with Carers regularly as expert partners.
Hub Managers work collaboratively to develop enterprise and community fundraising initiatives, each providing opportunities for Clients to further develop their skills and service to the community, and for Hub Managers to build partnerships in their local area. These partnerships enable us to build resources, funding for services and opportunities for Client work experience. They also act as critical referral pathways for new potential Clients and volunteers.
Hub Managers are given an opportunity to take on whole-Company part-time responsibilities for which they are paid at SP9 (pre specialist qualification) or SP10 when qualified.
Hub Managers are the public face of their Hub and our liaison with Adult Social Care. They maintain regular contact with Care Managers and are encouraged to attend networking and provider forums externally whenever possible.