Activities Coordinator

Contract Type: 
Fixed term
Part time
Application deadline: 
Monday, 16 May, 2022 - 09:00
Fixed Salary
Pro Rata
West End Refugee Service

Activities Coordinator

Reports to

Volunteer Project Manager

Working hours

25 hours per week


£22,386 pro rata

Scope Local partnership working & supervision/ support of volunteers

Contract type

Fixed term 12 months (with potential to extend)

Deadline for applications

Monday 16th May 9am


Please note that if you are successful at gaining an invitation to interview you will be informed of this via email by 5pm on Thursday 19th May

About WERS

West End Refugee Service is a registered charity supporting people seeking asylum and refugees in the North East of England. Our range of integrated services aim to tackle disadvantage, poverty, discrimination and isolation experienced by those we support. Our services include advocacy and advice via drop-ins and outreach work, a hardship fund for destitute asylum seekers, practical support for those experiencing poverty, a buddying project, a supported volunteer project for refugees and people seeking asylum and an awareness raising programme. WERS aims to empower people whose futures have been irrevocably changed by past events in their home country to regain control of their lives and fulfil their potential.

Please find below the job description and person specification together. Please visit our website to download an application form. Please complete the form and send to or post to: Melissa Younger, Finance & Operations Manager, West End Refugee Service, St Philip’s Vicarage, St Philip’s Close, Arthur’s Hill, Newcastle upon Tyne, NE4 5JE to arrive by Monday 16th May.

An information session will be held at WERS on Tuesday 3rd May between 9:30am and 11am, which will be an opportunity to have a look round the premises, meet members of the team and ask any questions you may have about the role. If you would like to attend the information session please email our Volunteer Project Manager, Abi Knowles, to book a place.

Activities Coordinator:

We are looking for someone with a positive and proactive approach who really enjoys working in a team and is committed to bringing about positive change in the lives of people seeking sanctuary in the North East.  We work with people who experience a broad range of challenges and hardship; we are looking for someone who is committed to upholding the rights of people seeking sanctuary, to supporting and facilitating opportunities for people to rebuild their lives here and to placing lived experience at the centre of the work that WERS does.  We particularly welcome applications from black and minority ethnic candidates, individuals with lived experience of seeking asylum, and people with language skills relevant to the community that we work with.

As a member of the WERS team you will:

  • Contribute to creating a friendly, welcoming and supportive environment at WERS for all users of its services.
  • Work as an effective member of the wider WERS team, supporting projects and other members of the team.
  • Uphold the mission, vision and values of WERS.

Project Description

This project will:

  • Create a community activities and connections programme, bringing together refugees and people seeking asylum with local communities and organisations.
  • Create opportunities for people to apply and develop their strengths and skills and to participate together in varied creative, cultural and sporting activities.
  • Mutually support wellbeing and physical health, enabling the development of social connections for participants and their families.
  • Raise awareness of issues faced by refugees and people seeking asylum to create stronger, more mutually supportive communities.

Crucially, the project will be co-designed with refugees and people seeking asylum – to ensure the project makes most use of what people have to offer and how people want the project to work to best meet their needs. 

It will:

  • Work with key partners across sports, cultural and leisure sectors who have space and resources to offer and want to learn more on how to engage and create connections.
  • Create better links with existing community provision across the sports and cultural sectors to support engagement amongst people we support alongside local people. 
  • Develop activities shaped by people lived experience of asylum system to better equip local communities and organisations to welcome people.

Main responsibilities

You will:

  • Work with key partners in the city to develop and deliver a programme of social, sports and cultural activities for refugees and people seeking asylum that will increase community connections and improve physical and mental wellbeing.
  • Develop and work with a group of volunteers with lived experience of the asylum system to co-design and deliver the project, shaping new and improving existing provision.
  • Oversee the coordination of the overall project, working with the broader team at WERS as necessary to plan activity, develop delivery models and identify key partnerships.
  • Maintain the highest standard of service delivery for the project, with a focus on co-production with people with lived experience.
  • Work with the team at WERS and project volunteers to create supporting communications materials.
  • Maintain positive working relationships with voluntary, statutory organisations and networks in the area in order to support the work of the project.
  • Maintain accurate records, creating and updating files, monitoring information and all associated project records, in accordance with data protection and client confidentiality policies.
  • Gather and collate relevant information and multimedia for project evaluations and produce reports for funders.
  • Attend outreach sessions at other venues as required.
  • Work within the policies and procedures of WERS and apply consistent principles of diversity and equal opportunities throughout the work of the charity.
  • Attend training as appropriate.
  • Undertake any other duties as may reasonably be required.

The role will involve a mixture of office and home-based working. Our working days are Monday to Thursday, however this role will require some Friday, weekend and evening working. Full induction and introductory training will be offered to the successful candidate. Staff have access to one-to-one reflective practice and group peer support sessions.

Person Specification

We are looking for individuals who can evidence and provide examples of the following skills and areas of experience:  


  • Experience of partnership working to deliver projects.
  • Experience of working with and supporting volunteers.
  • Strong organisational, administrative and time-management skills.
  • Good written and verbal communication skills.
  • The ability to work in a self-directed manner using initiative, and as part of a team, where the ability to develop and build good working relationships is key.
  • A flexible and non-judgmental approach to people and work.
  • The ability to communicate effectively and sensitively with people from a wide range of backgrounds including staff, volunteers and people that WERS supports.
  • Ability to work under pressure and manage competing priorities.
  • Good IT skills (Microsoft Office and emails).
  • Commitment to the values of WERS and the welfare of people seeking asylum and refugees.


  • Knowledge and understanding of issues facing refugees and people seeking asylum.
  • Experience of working with refugees and people seeking asylum. 
  • Community language skills.
  • Experience of working with interpreters and those speaking English as a second language.